1. Call center contact number is :- 18004190506
  2. Email id is :- kultcare@optiemus.com
  3. The operating window of call center is from 10:00 AM to 6:00 PM, from Monday to Saturday.
  4. Call Centre shall not be operational on “National and Festival Holidays”.
  1. Limited warranty for 12 months for the BlackBerry handsets (except accessories)
  2. Limited warranty of six (6) months for genuine & original batteries, chargers, headsets & USB cables from the date of purchase/ invoice.
  1. Liquid damage/customer abuse on handset or any accessories is not covered warranty
  2. Physical damage/Tempering of the handset of any kind will not be covered under warranty
  1. List of service centers along with address and contact details are available under support category
  1. Service centers are open from 10 from 10:00 AM to 6:00 PM, from Monday to Saturday.
  2. Service Centers shall not be operational on “National and Festival Holidays”.